LEARNING OUTCOMES:

• Identify different types of teams.
• Build teamwork by recognizing and tapping into the twelve characteristics of an effective team.
• Promote trust and rapport by exploring your team player style and how it impacts group dynamics.
• Recognize the key elements that move a team from involvement to empowerment and how to give these elements to your team.
• Develop strategies for dealing with team conflict and common problems.
• Understand how action planning and analysis tools can help your team perform better.

COURSE OVERVIEW & CONTENT:

Developing high performance teams involves creating an environment in which a group of people can work together effectively and achieve exceptional results. This process involves setting clear goals and expectations, providing resources and support, and creating a positive and collaborative team culture

Success as a manager is heavily influenced by how well your team operates and what kind of results they achieve. Is your team able to solve problems? Can they resolve conflict? Are they enthusiastic and motivated to do their best? Do they work well together? This workshop is designed for participants who want to develop their team leadership skills and unleash the talent of their individual team members.

Organizations Today

• How Changes in Organizations Have Affected Teams

Types of Teams

• Define the Word “Team.”
• Different Team Models
  • Traditional Teams, Task Forces, and Virtual Teams

Team Norms

• Ground Rules That a Team Can Use To Help Them Work Together

The TORI Team Building Model

A Team’s Activities

• Beckhart’s Activities
  • Four Activities a Group Should Perform on a Regular Basis If They Desire to Grow Into a Team

The Five Stages of Team Development

• Bruce Tuckman’s Five Stages of Team Development:
  • Forming, Storming, Norming, Performing, and Adjourning
• Nurturing Teams
• Team Problem Solving

Characteristics of Great Teams

• The 12 Characteristics of Effective Teams By Glenn Parker

Civilized Disagreements and Consensus

• Definitions
• The Perfect Menu

Open Communication

• Tips for Open Team Communication
  • Parker’s Seventh Characteristic of Effective Teams

Clear Roles and Assignments

• Parker’s Eighth Characteristic

Shared Leadership

• Parker’s Ninth Characteristic
  • Shared Leadership

Team Player Types

• What’s Your Team Player Type?
• What Does it Mean To Have a Number?
• My Team Style
  • The Strengths and Weaknesses of Their Team Player Style

The Trust/Relationship Model

Lateral and Vertical Thinking

• Two Types of Thinking:
  • Lateral and Vertical
  • How These Thinking Models Affect Creativity

Creative Team Thinking 

• Creative Thinking Methods
• Brainstorming and Brainwriting
• Six Thinking Hats
• Favorite Method Selection

Team Shaping Factors

• The Four Factors That Shape a Team
• The Conference

Solving Problems

• Problem Solving Model Overview
• Getting Creative
• A Three-Phase Approach:
  • Problem Identification, Decision Making, and Planning and Organizing

Interventions for Team Leaders

• Problems and Solutions
  • Common Problems That Teams Face and Some Recommended Solutions
• Case Study

Resolving Conflict

• Ways to Resolve Conflict
• Resolving Internal Conflict
• Role Play – to demonstrate the concepts learned
• Presentations

SWOT Analysis

• The Meaning of SWOT
  • Performing an Analysis of the Team’s Strengths, Weaknesses, Opportunities, and Threats
• Case Study

Developing Team Action Plans

• Planning Tools
• Action Planning Chart